
Virtual Private Network (VPN) User Guide
Issue: 3 Revision: 4 Page 53
Figure 81
A: This problem usually happens when the user is connecting to EIP from the
location where proxy server is being used. The user has to enter following Fully
Qualified Domain Name (FQDN) of Enterprise Information Portal (EIP) into the
Exception list of his/her Internet Explorer (IE) by following the steps below.
1. Launch Internet Explorer (IE).
2. Select “Internet Options” from “Tools” of IE as depicted below.
Figure 82
3. Go to “Connection” tab of “Internet Options”, and then click “LAN Settings”
as depicted below.
Figure 83
4.
Click “Advanced” button as depicted below.
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