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Virtual Private Network (VPN) User Guide
Issue: 3 Revision: 4 Page 2
1 Introduction
Virtual Private Network (VPN) lets remote users establish a secure tunnel (using SSL
technology) between remote user’s PC and MTR Corporation network over un-trust
Internet as if the user was accessing network resources within corporate private
network. All network traffics flowing via this secure tunnel are encrypted and
protected.
Before you can use this service, you need to follow Section 3 (for users without token)
or Section 4 (for users with token) of this user guide to setup your PC. Token is a
hardware device assigned to you, and it can generate a one-time passcode for you to
logon VPN.
2 Prerequisite
Before you use this service, following prerequisites must be met:
- Your PC must running OS either Windows 2000 Professional (SP4) , Windows
2003, Windows XP SP2, Windows Vista or Windows 7. Both 32-bit and 64-bit
windows version is supported.
If you are using Windows XP SP2, please ensure your XP has KB884020 applied.
You can download KB884020 hotfix from “Virtual Private Network Hotfix for
Windows XP SP2 (KB884020)” of http://info.mtr.com.hk
(http://info.mtr.com.hk/download/VPN/WindowsXP-KB884020-x86-enu.exe)
- Internet Explorer version 6.0 or above with 128-bit Cipher Strength, and ensure
the Internet Explorer is configured to accept singed ActiveX (Tools -> Internet
Option -> Security -> Custom Level -> Download signed ActiveX controls).
- Apply to ITSD for VPN service beforehand. Only registered users are allowed to
use VPN.
- Broadband connection to Internet.
- You need Power User or Administrator privilege of your PC to install VPN client
program.
- If you are using Windows Vista , Windows 7 or IE 7 or above, please ensure the
check-box of “Enable Protected Mode of Trusted Sites” of Internet Explorer is
cleared (unchecked) and add following URLs to the Trusted Sites of your Internet
Explorer. To add following URLs to Trusted Sites, you have to open Internet
Explorer -> go to “Tools” menu -> select “Internet Options” -> go to “Security” tab
-> click “Trusted Sites” and then add following URLs one-by-one.
https://ive.mtr.com.hk
https://info.mtr.com.hk
http://portal.mtr.com.hk
http://login.mtr.com.hk
http://*.corp.mtrc.com
- 1 Introduction 3
- 2 Prerequisite 3
- MTRC – Former MTR staff 5
- PMK – Post merger KCRC staff 5
- Figure 3 6
- Figure 4 6
- Figure 5 6
- Figure 6 7
- Figure 7 8
- Token Passcode 9
- Figure 9 10
- Figure 10 10
- Figure 11 10
- Figure 12 11
- Figure 13 11
- Figure 14 12
- Figure 15 13
- Figure 16 13
- Figure 18 14
- Figure 17 14
- Figure 19 15
- Figure 20 16
- Figure 21 16
- Click on the URL 17
- Figure 23 19
- Figure 24 19
- Figure 25 20
- Figure 26 20
- Figure 27 20
- Figure 28 20
- Figure 29 21
- Figure 30 21
- Figure 31 22
- Figure 32 22
- Figure 33 23
- Figure 34 23
- Figure 35 25
- Figure 36 27
- Figure 37 27
- Figure 38 28
- Figure 39 28
- Figure 40 29
- Figure 41 29
- To edit a user bookmark: 30
- To manage bookmarks: 31
- Figure 48 32
- Figure 49 33
- Figure 50 34
- Figure 51 35
- “uncompress .zip” checkbox 36
- Figure 54 37
- Figure 55 38
- Figure 56 39
- Figure 57 40
- Figure 58 40
- Folder 41
- Figure 61 42
- Figure 62 42
- Figure 63 44
- Figure 64 45
- 9 Sign out VPN Connection 46
- Figure 67 47
- Figure 68 48
- Figure 72 50
- Figure 73 50
- Figure 74 51
- Figure 75 51
- Figure 76 52
- Figure 77 52
- Figure 78 53
- Figure 79 53
- Figure 81 54
- Figure 82 54
- Figure 83 54
- Figure 84 55
- Figure 85 55
- 11 Getting Help 57
- Appendix A 58
- Appendix B 61
- Appendix C 64
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