ESET REMOTE ADMINISTRATOR 4 Manual de instalación descargar pdf (Pagina 41)

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Could not set up IPC connection to target computer (SC error code 6, GLE error code 1326)

While SC error codes are primarily for internal identiﬁcation, GLE codes are more important for the user. These are the

typical “Win Error Codes“, which can be found at the following URL:

http://msdn.microsoft.com/library/default.asp?url=/library/enus/debug/base/system_error_codes.asp

The example above  GLE error   is caused by an incorrect user name and password for the account used for

installation.

The most common error is GLE error   Access Denied. This error may be caused by several factors:

• The ﬁrewall on the remote client may have ﬁle and printer sharing disabled

• The Server service is disabled, or ﬁle and print sharing on the network adapter is disabled

• Windows XP client workstations are not in the domain policy

If error messages occur after the einstaller.exe agent has been delivered to a target workstation, in %TEMP%\einstaller.

log, the most important messages are sent back to the ERA Server TCP . Of course, this happens only if there is

no communication problems between the workstation and ERAS.

At this point in the installation, the following messages may be encountered:

Eset Installer was told to quit by the server ‘X:2224’.

Eset Installer could not connect to server X.

The ﬁrst message is described in Chapter , “Avoiding repeated installations.” The second message is a general problem

resulting from einstaller.exe not being able to connect back to ERAS.

6.5.1 Remote Install Diagnostics

To use the ERA remote install diagnostics tool, click the Install... button under the Remote Install tab. Once you

have selected a client, click the Diagnostics button to verify that no errors were detected and ensure that the

remote install will be successful. If any errors are detected, this process will allow the administrator to resolve these

errors before attempting the remote installation.

Figure  The diagnostics tool can detect potential problems before installation

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ESET REMOTE ADMINISTRATOR 4 Manual de instalación Pagina 41