ESET REMOTE ADMINISTRATOR 4 Manual de instalación descargar pdf (Pagina 18)

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4.3.4 Views

In the Clients tab, the number of columns displayed can be adjusted by using the View mode: dropdown menu on

the far right side of the Console. When the Full View Mode is active, all columns are displayed, while the Minimal

View Mode shows only the most important columns. These modes are predeﬁned and cannot be modiﬁed. To

activate the Custom View, select Custom View Mode. The Custom View can be conﬁgured in Tools > Console

Options... by clicking the Columns  Show/Hide tab.

. Tabs in ERAC

4.4.1 General description of tabs and clients

Most of the information on tabs is related to the connected clients. Each client connected to ERAS is identiﬁed by

the following attributes:

Computer Name client name + MAC Address + Primary Server

The behavior of ERAS related to certain network operations such as renaming a PC can be deﬁned in ERAS

Advanced Setup For more detail, see the “Other Settings“ section in Chapter . For example, if one of the

computers in the network has been renamed, but its MAC address remained unchanged, you can avoid creating a

new entry in the Clients tab.

Clients workstations and servers with a security solution from ESET installed that connect for the ﬁrst time to

ERAS are designated by a Yes value in the New User column and are marked by a small asterisk in the upper right

corner of the client’s icon. This feature allows an administrator to easily detect a newly connected computer. This

attribute can have dierent meanings depending on the administrator’s operating procedures.

If a client has been conﬁgured and moved to a certain group, the New status can be disabled by rightclicking on the

client and selecting Reset “New“ Flag. The icon of the respective client will change to the one shown in the example

below and the attribute New User will change to No.

NOTE: The Comment attribute is optional in all three tabs. The administrator may insert any description here (e.g. “Oce No.

129”).

NOTE: Time values in ERAS can be displayed either in the relative mode (“2 days ago”), or in the absolute mode (20. 5. 2007).

In most cases, data in tabs can be sorted in ascending or descending order by clicking on an attribute. The dragand

drop method can be used to reorganize the columns.

Clicking on certain values activates other tabs in order to display more detailed information. For example, if you

click on a value in the Last Threat Alert column, the program will move to the Threat Log tab and display Threat

Log entries related to the given client. If you click on a value which contains too much information to be displayed in

a tabbed view, a dialog window will open showing detailed information about the corresponding client.

4.4.2 Replication & information in individual tabs

If an ERA Console is connected to an ERAS which is operating as an upper server, all information from lower servers

will be displayed automatically, unless the lower server is not conﬁgured to allow this.

In such a scenario, the following information could be missing:

• Detailed alert logs Threat Log tab

• Detailed Ondemand scanner logs Scan Log tab

• Detailed current client conﬁgurations in the .xml format the Clients tab, the Conﬁguration column, Protection

Status, Protection Features, System Information

In dialog windows where such information should otherwise be present, the Request button is available. Clicking

this button downloads missing information from a lower ERA Server. Since replication is always initiated by a lower

ERA Server, the missing information should be delivered within the preset replication interval.

 In older versions of ESET Remote Administrator, identiﬁcation was based on the attributes Computer Name +

Primary Server.

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