
88
you if further information is required for analysis. Please note that you will not receive a response from ESET unless
more information is needed.
In this section, you can also choose whether files and statistical information will be submitted by means of ESET
Remote Administrator or directly to ESET. If you want to be sure that suspicious files and statistical information are
delivered to ESET, select the By means of Remote Administrator or directly to ESET option. In this case, files and
statistics are submitted by all available means. Submission of suspicious files by means of Remote Administrator
submits files and statistics to the remote administration server, which will ensure their subsequent submission to
ESET’s virus labs. If the Directly to ESET option is selected, all suspicious files and statistical information are sent to
ESET’s virus lab directly from the program.
Select the Enable logging option to create an event log to record file and statistical information submissions. It enables
logging to the Event log when files or statistics are sent.
4.6.7 Running processes
Running processes displays the running programs or processes on your computer and keeps ESET immediately and
continuously informed about new infiltrations. ESET Endpoint Security provides detailed information on running
processes to protect users with ESET Live Grid technology.
Process – Image name of the program or process that is currently running on your computer. You can also use the
Windows Task Manager to see all running processes on your computer. You can open Task Manager by right-clicking
an empty area on the taskbar and then clicking Task Manager, or by pressing Ctrl+Shift+Esc on your keyboard.
Risk level – In most cases, ESET Endpoint Security and ESET Live Grid technology assign risk levels to objects (files,
processes, registry keys, etc.) using a series of heuristic rules that examine the characteristics of each object and then
weigh their potential for malicious activity. Based on these heuristics, objects are assigned a risk level from 1 – Fine
(green) to 9 – Risky (red).
NOTE: Known applications marked as Fine (green) are definitely clean (white-listed) and will be excluded from
scanning, as this will improve the scanning speed of on-demand computer scan or Real-time file system protection on
your computer.
Number of users – The number of users that use a given application. This information is gathered by ESET Live Grid
technology.
Comentarios a estos manuales