ESET SMART SECURITY 4 - QUICK START GUIDE FOR MICROSOFT WINDOWS 7-VISTA-XP-2000-2003-2008 Guía de usuario descargar pdf (Pagina 70)

Important: Under normal circumstances, when updates are downloaded properly the message Update is not

necessary – Virus signature database is up to date will appear in the Update window. If this is not the case, the

program is out of date and more vulnerable to infection. Please update the virus signature database as soon as

possible. Otherwise, one of the following messages will be displayed:

Virus signature database is out of date – This error will appear after several unsuccessful attempts to update the virus

signature database. We recommend that you check the update settings. The most common reason for this error is

incorrectly entered authentication data or incorrectly configured connection settings.

The previous notification is related to the following two Virus signature database update failed messages about

unsuccessful updates:

1. Invalid Username and/or Password – The username and password have been incorrectly entered in update setup.

We recommend that you check your authentication data. The Advanced setup window (click Setup from the main

menu and then click Enter advanced setup..., or press F5 on your keyboard) contains additional update options.

Click Update > General in the Advanced setup tree to enter a new username and password.

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ESET SMART SECURITY 4 - QUICK START GUIDE FOR MICROSOFT WINDOWS 7-VISTA-XP-2000-2003-2008 Guía de usuario Pagina 70