ESET SMART SECURITY 4 - QUICK START GUIDE FOR MICROSOFT WINDOWS 7-VISTA-XP-2000-2003-2008 Guía de usuario descargar pdf (Pagina 17)

3.2 What to do if the program doesn't work properly

If the modules enabled are working properly, they are assigned a green check. If not, a red exclamation point or orange

notification icon is displayed. Additional information about the module is shown in the upper part of the window. A

suggested solution for fixing the module is also displayed. To change the status of individual modules, click Setup in the

main menu and click on the desired module.

The red icon signals critical problems – maximum protection of your computer is not ensured. Possible reasons are:

Real-time file system protection disabled

Personal firewall disabled

Outdated virus signature database

Product not activated

Product license is expired

The orange icon indicates that Web access or Email client protection is disabled, there is a problem updating the

program (outdated virus signature database, cannot update) or the license is nearing its expiration date.

Antivirus and antispyware protection disabled – This problem is signaled by a red icon and a security notification

next to the Computer item. You can re-enable antivirus and antispyware protection by clicking on Start all antivirus

and antispyware protection modules.

Web access protection disabled – This problem is signaled by a orange icon with an "i" and the Security notification

status. You can re-enable Web access protection by clicking on the security notification and then click on Enable Web

access protection.

ESET Personal firewall disabled – This problem is signaled by a red icon and a security notification next to the

Network item. You can re-enable network protection by clicking on Enable filtering mode.

Your license will expire soon – This is indicated by the protection status icon is displaying an exclamation point. After

the license expires, the program will not be able to update and the Protection status icon will turn red.

License expired – This is indicated by the Protection status icon turning red. The program is not able to update after the

license expires. We recommend following the instructions in the alert window to renew your license.

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ESET SMART SECURITY 4 - QUICK START GUIDE FOR MICROSOFT WINDOWS 7-VISTA-XP-2000-2003-2008 Guía de usuario Pagina 17