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If the information cannot be found in the dialog windows of the program, click the Request button (available under
Actions > Properties > Configuration). Clicking this button will download missing information from a lower ERAS. Since
replication is always initiated by a lower ERAS, the missing information will be delivered within the preset replication
interval.
Fig: Click Request to retrieve missing information from lower ERA Servers.
On the upper server you can set the level of logs that will be received by the server (Tools > Server Options > Advanced >
Edit Advanced Settings... > ESET Remote Administrator > ERA Server > Setup > Server Maintenance > .... logs to
accept).
Note: This option applies to all clients connected to the server (not only the replicated ones).
3.4.3 Clients tab
This tab displays general information about individual clients.
Name of Client (Can be changed in the Client's properties dialog - tab General)
Name of workstation / server (hostname)
MAC address (network adapter)
Name of ERAS with which a client is communicating
Domain / group name, to which a client belongs (these are not groups created in ERAS)
Name of ESET security product
Version of ESET security product
Name of policy assigned to a client
Time that client last connected to ERAS (All other data collected from clients includes this
timestamp, except for some data obtained by replication)
Current status of the ESET security product installed on a client
Version of virus signature database
Last event detected by the ESET Smart Security Personal firewall (Events from the Warning level
and higher are shown)
Number of scanned files during the last On-demand scan
Number of infected files during the last On-demand scan
Number of cleaned (or deleted) files during the last On-demand scan
Time of last On-demand scan
Is a restart required (e.g., after a program upgrade)
Time of first restart request
Time that client program was last launched
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