ESET REMOTE ADMINISTRATOR 4 Manual de instalación descargar pdf (Pagina 22)

3.3.3 View mode

In the Clients tab, the number of columns displayed can be adjusted by using the View mode drop-down menu on the

far right side of the Console. The Full View Mode displays all columns, while the Minimal View Mode only shows the

most important columns. These modes are predefined and cannot be modified. To activate the Custom View, select

Custom View Mode. It can be configured in the Tools > Console Options… > Columns > Show/Hide tab.

3.4 Tabs in ERAC

3.4.1 General description of tabs and clients

Most of the information on tabs is related to the connected clients. Each client connected to ERAS is identified by the

following attributes:

Computer Name (client name) + MAC Address + Primary Server

The behavior of ERAS related to certain network operations (such as renaming a PC) can be defined in ERAS Advanced

Setup. This can help prevent duplicate entries in the Clients tab. For example, if one of the computers in the network has

been renamed, but its MAC address remained unchanged, you can avoid creating a new entry in the Clients tab.

Clients that connect to ERAS for the first time are designated by a Yes value in the New User column. They are also

marked by a small asterisk in the upper right corner of the client’s icon (see the figure below). This feature allows an

administrator to easily detect a newly connected computer. This attribute can have different meanings depending on the

administrator’s operating procedures.

If a client has been configured and moved to a certain group, the New status can be disabled by right-clicking the client

and selecting Set/Reset Flags > Reset ”New“ Flag. The client's icon will change to the one shown in the figure below and

the value in the New User column will switch to No.

NOTE: The Comment attribute is optional in all three tabs. The administrator may insert any description here (e.g., ”Office

No. 129”).

Time values in ERAS can be displayed either in the relative mode (“2 days ago”), in the absolute mode (20.5.2009) or in the

system mode (Regional settings).

In most cases data can be sorted in ascending or in descending order by clicking on an attribute, while a drag-and-drop

operation can be used for reorganization.

Clicking on certain values activates other tabs in order to display more detailed information. For example, if you click on

a value in the Last Threat Alert column, the program will move to the Threat Log tab and display Threat Log entries

related to the given client. If you click on a value which contains too much information to be displayed in a tabbed view,

a dialog window will open showing detailed information about the corresponding client.

3.4.2 Replication & information in individual tabs

If ERAC is connected to an ERAS which is operating as an upper server, clients from the lower servers will be displayed

automatically. The types of replicated information can be configured on the lower server in Tools > Server Options >

Replication > Replicate "to" settings.

In this scenario, the following information may be missing:

Detailed alert logs (Threat Log tab)

Detailed On-demand scanner logs (Scan Log tab)

Detailed current client configurations in the.xml format (the Clients tab, the Configuration column, Protection Status,

Protection Features, System Information)

Information from the ESET SysInspector program may also be missing. ESET SysInspector is integrated with generation 4.

x ESET products and later.

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ESET REMOTE ADMINISTRATOR 4 Manual de instalación Pagina 22