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One important principle in spam detection is the ability to recognize
unsolicited email based on predefined trusted addresses (whitelist)
and spam addresses (blacklist). All addresses from your contact list
are automatically added to the whitelist, as well as all other addresses
you mark as safe.
The primary method used to detect spam is the scanning of email
message properties. Received messages are scanned for basic
Antispam criteria (message definitions, statistical heuristics,
recognizing algorithms and other unique methods) and the resulting
index value determines whether a message is spam or not.
ESET Smart Security 4 supports Antispam protection for Microsoft
Outlook, Outlook Express, Windows Mail, Windows Live Mail and
Mozilla Thunderbird.
4.3.1 Self‑learning Antispam
Self‑learning Antispam is related to the Bayesian filter. By marking
messages as spam and not spam, you create a database of words
used in spam and not spam messages. The more messages classified
(marked as spam or not spam), the more accurate the Bayesian filter
will be. Add known email addresses to the whitelist to exclude them
from filtering.
4.3.1.1 Adding addresses to whitelist and blacklist
Email addresses belonging to people you communicate with
frequently can be added to the whitelist to ensure that no message
originating from a whitelist address is ever classified as spam. Known
spam addresses can be added to the blacklist and always be classified
as spam. To add a new address to the whitelist or blacklist, right‑click
the email and select ESET Smart Security > Add to Whitelist or Add
to Blacklist, or click the Trusted address or Spam address button in
the ESET Smart Security Antispam toolbar in your email program.
Similarly, this process applies to spam addresses. If an email address
is listed on the blacklist, each email message which arrives from that
address is classified as spam.
4.3.1.2 Marking messages as spam
Any message viewed in your email client can be marked as spam.
To do so, right‑click the message and click ESET Smart Security >
Reclassify selected messages as spam, or click Spam address in the
ESET Smart Security Antispam toolbar located in the upper section of
your email client.
Reclassified messages are automatically moved to the SPAM
folder, but the sender email address is not added to the Blacklist.
Similarly, messages can be classified as “not spam”. If messages from
the Junk E‑mail folder are classified as not spam, they are moved
to their original folder. Marking a message as not spam does not
automatically add the sender address to the Whitelist.
4.4 Updating the program
Regular updating of ESET Smart Security is the basic premise for
obtaining the maximum level of security. The Update module ensures
that the program is always up to date in two ways – by updating the
virus signature database and by updating system components.
By clicking Update from the main menu, you can find the current
update status, including the date and time of the last successful
update and if an update is needed. The primary window also contains
the virus signature database version. This numeric indicator is an
active link to ESETs website, listing all signatures added within the
given update.
In addition, the option to manually begin the update process Update
virus signature database is available, as well as basic update setup
options such as the username and password to access ESET’s update
servers.
Use the Product activation link to open a registration form that will
activate your ESET security product and send you an email with your
authentication data (username and password).
NOTE: The username and password are provided by ESET after
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